Terms of Service
These Terms of Service (“Terms”) are a legal agreement between you and Floorside LLC, doing business as Floorside (“Floorside,” “we,” “us,” or “our”), governing your use of the Floorside mobile and web applications, the website at floorside.co, and any related services (together, the “Service”). By creating an account, downloading, or using the Service, you agree to these Terms and to our Privacy Policy and Community Guidelines (section 8), which are part of these Terms. If you do not agree, do not use the Service.
The short version
- You must be 18 or older. Floorside is about gambling, but no real-money gambling happens here: simulators use play money with no cash value.
- Nothing in the app is financial, legal, or professional advice, and nothing guarantees a result at a casino. Gambling carries a real risk of loss.
- You own what you post. You give us the license we need to show it to the people you chose and to run the Service.
- Be honest and decent: no harassment, no fake wins or fake reviews, no promoting real-money gambling services, no scraping or automation.
- We can remove content and restrict or terminate accounts that break the rules; you can appeal by emailing hello@floorside.co.
- Pro is an optional subscription billed by Apple or Google and renews until you cancel it there.
- Disputes go to individual arbitration, with a 30-day opt-out.
1. Eligibility
You may use the Service only if:
- you are at least 18 years old, or older if the law where you live sets a higher minimum age for using a service about gambling or for entering a casino;
- you are not barred from using the Service under the laws of any applicable jurisdiction;
- you have not previously been suspended or removed from the Service by us; and
- you are using the Service for your own personal, non-commercial purposes, unless we agree otherwise in writing.
We ask you to confirm your age when you create your account and we keep a record of that confirmation. If we learn that a user is under age, we will close the account.
2. What Floorside is — and is not
2.1 An educational and social service
Floorside provides a social feed for sharing gambling sessions, a personal profit/loss log, a directory of casinos with community reviews, educational courses and reference material about casino games, odds, house edge, and bankroll management, and play-money simulators of casino games (a number of free rounds, with full access as part of Pro).
2.2 No real-money gambling
Floorside is not a casino, sportsbook, betting exchange, or gambling operator, and it does not accept wagers, hold funds, or pay out winnings. Simulators use virtual chips that have no monetary value and cannot be bought, sold, cashed out, or exchanged for anything of value (see section 10). Nothing in the Service is real-money gambling, and the Service is not licensed as a gambling product in any jurisdiction.
2.3 Not affiliated with casinos
Floorside is independent. We are not owned by, affiliated with, sponsored by, or endorsed by any casino, gaming company, or gambling operator listed in the directory or mentioned in user content. Listing a venue is not a recommendation to visit it.
2.4 No advice; no guaranteed outcomes
Courses, strategy charts, odds and house-edge figures, bankroll guidance, simulator results, and other users’ posts are general information and personal opinion. They are not financial, investment, tax, legal, or professional advice, and they do not guarantee any result. Casino rules, payouts, and conditions vary by venue and change over time; simulators approximate the mathematics of the games but may not match the rules of any particular table. Every decision to gamble, and every wager you place anywhere, is your own responsibility. Past results shown in the feed — yours or anyone else’s — are not an indication of future results.
2.5 Responsible gambling
Gambling involves a substantial risk of losing money and can be addictive. Set limits before you play and never gamble with money you cannot afford to lose. If you are concerned about your own or someone else’s gambling, help is available: in the United States, call or text the National Problem Gambling Helpline at 1-800-MY-RESET (1-800-697-3738), or call 1-800-522-4700 (ncpgambling.org); in the United Kingdom, GamCare at 0808 8020 133; elsewhere, contact your local support service. The app’s Responsible gambling page (Settings → Responsible gambling) lists more resources. Floorside does not provide self-exclusion from real-world gambling; to self-exclude, contact your state or national programme.
3. Your account
- Accuracy. You must provide accurate information when you register — including an email address you control, which we confirm with a code when you create your account — and keep it up to date.
- One person, one account. You may not create more than one account, create an account for someone else, or share, sell, rent, or transfer your account.
- Security. You are responsible for keeping your password confidential and for everything that happens under your account. Tell us at hello@floorside.co immediately if you believe your account has been compromised. We are not liable for loss caused by unauthorized use that you could have prevented.
- Usernames. You may not use a username that impersonates another person or organization, infringes anyone’s rights, is misleading, or is offensive. We may reclaim, change, or release a username, including if it has been inactive, if it infringes a trademark, or if it violates these Terms.
- Verified and other badges. Any badge we display (for example “verified”) indicates only what we say it indicates, may be granted or removed at our discretion, and does not confer any right or status.
- Communications. By creating an account you agree that we may send you transactional messages about your account (for example the code that confirms your email, password resets, and security alerts); we use your email address to confirm your account, to recover your password, and to send you security notices. You can turn push notifications off in your device’s notification settings and streak reminders off in the app.
4. Your content
4.1 Ownership
You own the content you create and submit — posts, photos, comments, stories, polls, reviews, session records, and everything else you contribute (“Your Content”). We do not claim ownership of it.
4.2 License to us
To run the Service we need permission to use Your Content. You grant Floorside a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, cache, reproduce, adapt (for example resizing or compressing images, or generating previews and thumbnails), publish, display, distribute, and otherwise use Your Content for the purposes of operating, providing, developing, promoting, and improving the Service, in any media or format now known or later developed. This license lets us, for example, show your posts in the feed and on casino pages, sync your session log between your devices, and display your shared session on the casino’s community tally. We will not use Your Content in advertising or marketing outside the Service without your separate consent.
4.3 How long the license lasts
The license ends when you delete the relevant content or your account, except that (a) content may persist in backups for a limited time, (b) content others have already copied, re-shared, or screenshotted is outside our control, (c) comments and reactions you left on other people’s content remain attached to that content until you delete them or your account, and are deleted along with your account, and (d) we may retain content where required by law or for the purposes described in the Privacy Policy.
4.4 Your responsibilities
You are solely responsible for Your Content. By submitting it you represent and warrant that:
- you own it or have all rights needed to grant the license above;
- it does not infringe or misappropriate anyone’s copyright, trademark, privacy, publicity, or other rights;
- any person shown in a photo consented to being photographed and shared, and you followed the venue’s rules on photography;
- session records you share are genuine and describe your own play; and
- it complies with these Terms, the Community Guidelines, and applicable law.
We may, but are not obliged to, review, screen, or monitor Your Content. We may remove or restrict content that we believe violates these Terms or may expose us or others to harm or liability.
4.5 Feedback
If you send us ideas, suggestions, or feedback about the Service, you agree that we may use them freely and without obligation to you.
5. Visibility, sharing, and privacy
- Public and private accounts. By default your profile and posts are visible to other users. A private account limits your posts and shared sessions to followers you approve.
- Sessions. Each session in your log has its own share toggle. Unshared sessions are visible only to you and to Floorside (see the Privacy Policy). Shared sessions create a post, appear on the relevant casino’s page, and count toward your public statistics if you have turned on “Show bankroll on my profile.”
- Stories are visible to your audience for about 24 hours; the photo is deleted from our servers within about three days, and the story record is removed when you delete your account.
- Others may screenshot, copy, or repost what you make public. Think before you share information that could identify you, your location, or your finances.
- Deleting content removes it from the Service for other users; it does not recall copies that others have already made.
6. License to use the Service
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the app on devices you own or control and to access the Service for your personal, non-commercial use. This license does not allow you to, and you agree not to:
- copy, modify, distribute, sell, lease, or sublicense any part of the Service;
- reverse engineer, decompile, disassemble, or attempt to extract the source code of the Service, except where the law expressly permits it;
- access the Service by any means other than the interfaces we provide, including by scraping, crawling, bots, scripts, or automated tools;
- collect or harvest information about other users, including usernames, profile data, or session data, whether manually or automatically;
- interfere with or disrupt the Service, its servers, or its networks, or probe, scan, or test their vulnerability;
- circumvent any rate limit, access restriction, block, ban, or content-moderation measure;
- exploit bugs to gain virtual chips, XP, badges, or any other advantage, or use the Service in a way it is not designed for;
- remove or alter any copyright, trademark, or other proprietary notice; or
- use the Service to build a competing product or to train a machine-learning model.
All rights not expressly granted to you are reserved by Floorside and its licensors.
7. Intellectual property
The Service — including its software, design, text, graphics, courses, strategy material, the Floorside icon set, logos, and the Floorside name and marks — is owned by Floorside or its licensors and protected by copyright, trademark, and other laws. You may not use our name, logos, or marks without our prior written permission. The casino directory incorporates data from OpenStreetMap, © OpenStreetMap contributors, made available under the Open Database License; map tiles on the web are provided by OpenStreetMap and CARTO. Third-party trademarks, including casino names, belong to their owners and are used only to identify the venues.
8. Community Guidelines
Floorside is a place to share honestly about gambling — wins and losses alike — and to learn. These guidelines apply to everything you do on the Service, including posts, comments, stories, reviews, profiles, usernames, session records, and messages to us. We have zero tolerance for objectionable content and abusive behavior.
8.1 Gambling-specific rules
- No facilitating real-money gambling. Do not use the Service to offer, arrange, broker, or take wagers, run pools or sweepstakes, or move money for gambling.
- No gambling promotion. Do not post referral or affiliate links, bonus or promo codes, sign-up offers, or advertising for casinos, sportsbooks, betting sites, prediction markets, crypto casinos, or “tipster,” “pick-selling,” or “guaranteed system” services.
- No fake results. Do not fabricate, inflate, or misrepresent sessions, wins, losses, or bankrolls. Do not post someone else’s result as your own.
- No cheating or illegal advantage play. Do not share methods for cheating at casino games, colluding, marking cards, tampering with devices, or defrauding a casino, or content that promotes match-fixing or insider betting.
- No targeting minors. Do not direct gambling content at anyone under the legal gambling age.
- No lending or staking. Do not solicit or offer loans, staking arrangements, or bankroll “investments.”
8.2 Respect for people
- No harassment, bullying, threats, or intimidation, and no encouraging others to do these things.
- No hate speech: content that attacks or dehumanises people on the basis of race, ethnicity, national origin, religion, caste, sexual orientation, sex, gender identity, disability, serious disease, immigration status, or age.
- No sexual content involving anyone; no nudity; no sexual solicitation.
- No graphic violence, gore, or content that glorifies violence, self-harm, or suicide. If you are struggling, please reach out to a crisis line — in the U.S., call or text 988.
- No doxxing: do not post other people’s private information — home addresses, phone numbers, financial details, ID documents — or photos of people taken without their knowledge, including other patrons or staff at a casino.
- No impersonation of any person, business, casino, or Floorside itself, and no false claims of affiliation.
8.3 Honesty and integrity
- Reviews must reflect your own genuine experience at the venue. Do not review a casino you have not visited, post reviews in exchange for compensation, or review your own or a competitor’s business.
- No spam: repetitive, unsolicited, or mass-posted content, comment flooding, or link dumping.
- No engagement manipulation: buying or trading follows, reactions, or votes; coordinated voting; or running multiple accounts to inflate anything.
- No scams, phishing, pyramid schemes, or deceptive offers.
- No malware, malicious links, or content designed to compromise a device or account.
8.4 Other prohibited content
- Content that infringes copyright, trademark, or other intellectual-property rights.
- Content that is illegal where you or your audience are located, or that promotes illegal activity, including the sale of drugs, weapons, or counterfeit goods.
- Content that violates a casino’s legitimate rules in a way that harms others, such as photographs of surveillance systems, other patrons’ hands or chips, or staff.
- Anything else that we reasonably determine to be harmful, objectionable, or contrary to the spirit of the Service.
9. Moderation, enforcement, and appeals
- How we moderate. We use automated image screening, a fixed-list text filter for slurs, and human review of reports. Images in posts and stories are screened automatically shortly after posting and hidden if flagged, pending review. Profile photos are screened the same way, and a flagged one is replaced with a default avatar, pending review. Text that matches the slur list is refused when you try to save it. Reports from users are reviewed by people. We may also review content proactively.
- What we may do. If we believe you have violated these Terms, we may — with or without notice — remove or restrict content, hide it from everyone pending review, require you to change a username or avatar, suspend or terminate your account, and refuse future registrations. We act within 24 hours on reports of objectionable content and eject users who post it. Serious or repeated violations, or violations that create risk for others, may result in immediate termination.
- Reporting. You can report any post, comment, story, review, or profile from within the app, and you can block or mute any account. Blocking hides your content from that person and theirs from you.
- Appeals. If we take action against your content or account and you believe we got it wrong, email hello@floorside.co within 30 days with your username and the action you are appealing. We will take a fresh look at the decision and reply.
- Reservation. Our decision to remove or leave up content does not create an obligation to act the same way in other cases, and we are not liable for failing to remove content or for removing content in good faith.
10. Virtual chips, XP, and other virtual items
Chips used in simulators, XP, levels, streaks, badges, and any other virtual items (“Virtual Items”):
- exist only within the Service and have no monetary or real-world value;
- cannot be purchased for money, redeemed for money or anything of value, sold, traded, gifted, or transferred to any other person or account;
- are licensed to you, not sold — you have no property, ownership, or other interest in them; and
- may be modified, rebalanced, reset, or removed by us at any time, including when we change a game, fix a bug, or detect exploitation, without any liability to you.
Simulator play does not award prizes, and simulator results are not a record of real-world gambling. Any attempt to obtain Virtual Items through exploits, automation, or unauthorized means is a violation of these Terms.
11. Casino directory, community data, and reviews
- The casino directory is compiled from public sources (including OpenStreetMap); venue names typed by users when logging sessions may appear alongside directory entries. Venue details — names, locations, and links to third-party map listings — may be incomplete, outdated, or wrong. Verify before you travel.
- The community profit/loss tally, top wins, and other figures on casino pages are computed from sessions users chose to share. They are not audited, not representative of the venue’s actual hold, and not a prediction of your results. On your own device the tally also includes your unshared sessions, which nobody else sees.
- Reviews and ratings are the opinions of their authors, not of Floorside. We do not verify them, we do not endorse them, and we may remove reviews that violate the Community Guidelines.
- If you represent a venue and believe a listing or review is inaccurate or unlawful, contact hello@floorside.co.
12. Pro subscription
- What it is. Floorside Pro is an optional subscription that unlocks additional features described in the app. Features may change over time; we will not materially reduce what Pro includes during a paid period without offering a proportionate refund.
- Billing. Pro is sold and billed by Apple (App Store) or Google (Google Play), not by Floorside, under their payment terms. Prices are shown in the app before you subscribe and may vary by region. Taxes may apply.
- Auto-renewal. Your subscription renews automatically for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period. Your app-store account is charged for renewal within 24 hours before the period ends.
- Canceling. Manage or cancel in your Apple ID or Google Play subscription settings. Deleting the app or your Floorside account does not cancel a subscription. After canceling you keep Pro until the end of the period already paid for.
- Free trials and offers. If a trial or introductory price is offered, it converts to a paid subscription at the standard price when it ends unless you cancel first. Trials are limited to one per person.
- Price changes. If we change the price of Pro, the app store will notify you in advance and, where required, ask you to agree before the new price applies.
- Refunds. Purchases are final except where required by law or where the app store’s refund policy applies. Refund requests must be made to Apple or Google; we cannot process them ourselves. Virtual Items are never refundable.
- Restoring. Use “Restore purchases” in the app to re-activate Pro on a new device signed in to the same app-store account.
13. Third-party services and links
The Service links to and interoperates with services we do not control, including Google Maps, responsible-gambling help resources, your device’s camera and photo library, and the Apple App Store and Google Play. We are not responsible for the content, accuracy, availability, or practices of third-party services, and your use of them is governed by their own terms and policies. A link is not an endorsement.
14. Copyright complaints (DMCA)
We respect intellectual-property rights and expect users to do the same. If you believe content on the Service infringes your copyright, send a notice to our designated agent containing: (1) your physical or electronic signature; (2) identification of the copyrighted work; (3) identification of the infringing material and enough information for us to locate it (for example a link or username and date); (4) your contact information; (5) a statement that you have a good-faith belief the use is not authorized by the owner, its agent, or the law; and (6) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act for the owner.
Designated agent: Copyright Agent, Floorside LLC, 7901 4th St N, Ste 300, St. Petersburg, FL 33702, hello@floorside.co.
If your content was removed in response to a notice and you believe it was removed in error, you may send a counter-notice meeting the requirements of 17 U.S.C. § 512(g)(3). We may terminate the accounts of repeat infringers in appropriate circumstances. Knowingly misrepresenting that material is infringing may make you liable for damages under 17 U.S.C. § 512(f).
15. Termination
- By you. You may stop using the Service at any time and delete your account from Settings → Delete account. Deletion is permanent and removes your account, content, session log, uploaded images, and progress. It does not cancel an app-store subscription.
- By us. We may suspend or terminate your access to all or part of the Service at any time, with or without notice, if we reasonably believe you have violated these Terms, if required by law, if continuing to provide the Service to you creates risk or legal exposure for us, or if we discontinue the Service. Where practical we will tell you why.
- Effect. On termination your license to use the Service ends and we may delete Your Content. Sections that by their nature should survive — including 4 (license and responsibilities), 7, 10, 14, and 16 through 25 — survive termination.
- Discontinuation. We may change, suspend, or discontinue any part of the Service at any time. Where practical, we will tell you in the app or by email before we discontinue the Service and, where we can, give you an opportunity to export your session log.
16. Disclaimers
THE SERVICE, INCLUDING ALL CONTENT, COURSES, SIMULATORS, DIRECTORY DATA, STATISTICS, AND VIRTUAL ITEMS, IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WITHOUT LIMITING THIS, WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT ANY ODDS, HOUSE-EDGE FIGURES, STRATEGY, OR OTHER CONTENT IS ACCURATE, COMPLETE, OR CURRENT; THAT ANY SIMULATOR REPRESENTS THE RULES OR OUTCOMES OF ANY REAL GAME; OR THAT USING THE SERVICE WILL IMPROVE YOUR RESULTS OR REDUCE YOUR LOSSES WHEN GAMBLING. YOU ASSUME ALL RISK ARISING FROM GAMBLING AND FROM YOUR USE OF THE SERVICE AND ANY RELIANCE ON ITS CONTENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.
17. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, FLOORSIDE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, OR FOR ANY GAMBLING LOSSES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US THROUGH THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) US$100. THESE LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND DO NOT LIMIT LIABILITY THAT CANNOT BE LIMITED BY LAW, INCLUDING FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR GROSS NEGLIGENCE. IF YOU ARE A CONSUMER IN THE EEA OR UK, NOTHING IN THESE TERMS AFFECTS YOUR STATUTORY RIGHTS.
18. Indemnification
You agree to defend, indemnify, and hold harmless Floorside and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to (a) Your Content, (b) your use of the Service, (c) your violation of these Terms or of any law, or (d) your violation of any third party’s rights, including a casino’s rules or another person’s privacy or intellectual-property rights. We may assume the exclusive defence of any matter subject to indemnification, in which case you will cooperate with us. This section does not apply to consumers in jurisdictions where such indemnities are not enforceable.
19. Release
Floorside is not a party to disputes between users, or between users and casinos or other third parties. To the extent permitted by law, you release Floorside from all claims, demands, and damages arising out of or connected with such disputes. If you are a California resident, you waive California Civil Code § 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”
20. Governing law
These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Florida and the federal laws of the United States, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs section 21. If you are a consumer residing in the EEA, UK, or another jurisdiction whose law requires it, you also benefit from any mandatory provisions of the law of your country of residence.
21. Dispute resolution: arbitration agreement and class-action waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS, INCLUDING YOUR RIGHT TO BRING A CLAIM IN COURT AND TO PARTICIPATE IN A CLASS ACTION. THIS SECTION DOES NOT APPLY TO CONSUMERS IN THE EEA, UK, OR OTHER JURISDICTIONS WHERE MANDATORY ARBITRATION OF CONSUMER DISPUTES IS NOT PERMITTED.
21.1 Informal resolution first
Before starting arbitration or a lawsuit, you and we agree to try to resolve any dispute informally. Send a written notice to hello@floorside.co (or we will send one to the email on your account) describing the dispute and the relief you want. If the dispute is not resolved within 60 days after the notice is received, either party may start arbitration as described below. Statutes of limitation are tolled during this period.
21.2 Binding arbitration
Except for the matters in 21.4, any dispute, claim, or controversy arising out of or relating to these Terms or the Service — including its formation, interpretation, enforceability, or the arbitrability of any claim — will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, as modified by this section. The Federal Arbitration Act governs this section. The arbitrator may award the same relief a court could award to an individual and must follow these Terms. Arbitration will take place in Broward County, Florida or, at your election, by video, telephone, or written submissions. We will pay the AAA filing and arbitrator fees for claims under US$10,000 unless the arbitrator finds the claim frivolous.
21.3 Class-action and jury-trial waiver
YOU AND FLOORSIDE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim will proceed in court, not in arbitration, and the rest of this section still applies. To the extent permitted by law, you and we each waive the right to a jury trial.
21.4 Exceptions
Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or other equitable relief in court to protect intellectual-property rights or to stop unauthorized use of the Service. Claims under section 14 (copyright notices) are not subject to arbitration.
21.5 30-day opt-out
You may opt out of this arbitration agreement by emailing hello@floorside.co within 30 days of first accepting these Terms, with the subject “Arbitration opt-out,” your username, and a statement that you opt out. Opting out does not affect any other part of these Terms.
21.6 Court proceedings
If for any reason a claim proceeds in court rather than arbitration, it must be brought exclusively in the state or federal courts located in Broward County, Florida, and you and we consent to their personal jurisdiction, except that consumers may bring claims in the courts of their country of residence where the law requires.
21.7 Changes to this section
If we change this section after you accepted these Terms, you may reject the change by emailing us within 30 days of the change, in which case the previous version applies to disputes arising before the change.
22. Apple App Store and Google Play terms
If you downloaded the app from the Apple App Store, the following also applies:
- These Terms are between you and Floorside only, not Apple. Apple is not responsible for the app or its content.
- Your license to use the app is limited to a non-transferable license on Apple-branded devices you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be accessed by other accounts associated with you via Family Sharing or volume purchasing.
- Floorside, not Apple, is responsible for maintenance and support. Apple has no obligation to provide any maintenance or support.
- If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the app (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are Floorside’s responsibility.
- Floorside, not Apple, is responsible for addressing any claims by you or a third party relating to the app or your possession or use of it, including product-liability claims, claims that the app fails to conform to a legal or regulatory requirement, and claims under consumer-protection, privacy, or similar law.
- If a third party claims that the app infringes its intellectual-property rights, Floorside, not Apple, is responsible for the investigation, defence, settlement, and discharge of the claim.
- You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
- You must comply with applicable third-party terms when using the app.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
Questions about the app should be directed to Floorside at hello@floorside.co, not to Apple.
If you downloaded the app from Google Play, your use is also subject to the Google Play Terms of Service, and Google is not responsible for the app or these Terms.
23. Export controls and sanctions
You may not use or export the Service in violation of U.S. export laws and regulations or the laws of your country. You represent that you are not a person or entity with whom U.S. persons are prohibited from dealing under applicable sanctions laws.
24. Changes to these Terms
We may modify these Terms from time to time. When we do, we will post the updated Terms in the app with a new effective date. For material changes we will, where practical, tell you in the app or by email before they take effect, except where a change is needed immediately to comply with law or address a security issue. If you continue to use the Service after the effective date, you accept the updated Terms. If you do not agree, you must stop using the Service and may delete your account.
25. General
- Entire agreement. These Terms, the Privacy Policy, and any additional terms we present for specific features are the entire agreement between you and Floorside about the Service and supersede any prior agreements.
- Severability. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions remain in full effect.
- No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
- Assignment. You may not assign or transfer these Terms or your account. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
- Force majeure. We are not liable for any delay or failure caused by events beyond our reasonable control.
- No third-party beneficiaries. Except as stated in section 22, these Terms create no rights for third parties.
- Language. These Terms are written in English. Any translation is for convenience only; the English version controls.
- Notices. We may give you notice by email or by posting in the app or on the Service. You may give us notice at hello@floorside.co.
26. Contact
Floorside LLC, doing business as Floorside
7901 4th St N, Ste 300, St. Petersburg, FL 33702
hello@floorside.co